Privacy Policy

Christi Pride, operating as Empowered To Overcome Life Coaching ("we," "us," or "our"), is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website or use our services.

By using our website or enrolling in any of our programs, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out a contact or intake form
• Purchase a coaching package or program
• Register for an event, course, or community
• Subscribe to our email list
• Communicate with us directly

This may include your name, email address, phone number, billing information, and any personal information you share during the coaching process.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical data such as your IP address, browser type, pages visited, and time spent on each page. This information is used to improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

• Deliver coaching services, programs, and resources you have purchased
• Communicate with you about your sessions, account, or orders
• Send newsletters, devotionals, or program updates (if you have opted in)
• Process payments and manage billing
• Respond to inquiries and provide customer support
• Improve our website, offerings, and user experience
• Comply with applicable legal obligations

We will never sell your personal information to third parties. We do not share your information for marketing purposes without your explicit consent.

3. Third-Party Services

We use trusted third-party platforms to operate our business. These providers may have access to your information only to perform services on our behalf and are obligated to keep it confidential.

• Payment Processing: Payments are processed securely through Stripe. We do not store your full credit card information on our servers.
• Email Marketing: We may use an email marketing platform (such as Mailchimp or ConvertKit) to send you updates and newsletters.
• Scheduling: We may use an online scheduling tool to manage coaching appointments.
• Analytics: We may use tools such as Google Analytics to understand how visitors use our website.

Each third-party provider has its own privacy policy governing their use of your data. We encourage you to review those policies.

4. Cookies

Our website may use cookies — small data files stored on your device — to enhance your browsing experience, remember your preferences, and gather analytics data. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing sensitive information online.

6. Data Retention

We retain your personal information for as long as necessary to provide services, maintain business records, and comply with legal obligations. You may request deletion of your data at any time by contacting us (see Section 8 below).

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information in Section 8. We will respond to your request within a reasonable timeframe.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.